If you are 10 or more minutes late for your appointment and have not contacted me, you will be considered a no show and will be charged for the cost of the scheduled service. This will be strictly enforced, but is also completely avoidable. To avoid being charged the no show fee, there are two things you can do.
1. If you know ahead of time that you cannot make the appointment, you can cancel or reschedule it.
2. If you are on your way, but will be late by 10 minutes or more, you can contact me before or within the 10 minute window to let me know that you are running late. You will be required to reschedule, but you will not be considered a no show since you contacted me.
If you do not show up for your appointment and the card on file declines or has been removed from your file, you will not be able to schedule any appointments with me until the no show fee has been paid. If you schedule an appointment online, the request will be denied until you have paid the no show fee.
You receive a confirmation text and/or email 2 days before your scheduled appointment, so this gives you plenty of time to figure out if you will be coming or not. There are no excuses for no showing.